Marketing preferences

Subscribing to marketing is optional. Select Email, SMS, or both optional signup boxes when placing an order or submitting a service request or message, then confirm each channel using the message sent to that address or phone. Previous customers may also receive an invitation to choose their preferences.

Useful messages, at your pace

We use your name, the email or mobile number you separately confirmed, and completed purchase history to send relevant product tips, compatible accessory suggestions and occasional offers. We do not enrol previous customers automatically. Order contact details are used for marketing only after separate channel consent and confirmation.

We send at most two marketing messages per channel in 30 days, at least 14 days apart on each channel, during 9am to 6pm Kenya time. We pause marketing while you have an open order and for seven days after a recent order. Each message has a stop link for its channel. You can also contact KEVTECH to stop messages. SMS stop links require internet access; do not reply STOP to a sender that cannot receive replies. We do not use tracking pixels.

Consent records are kept to respect your preferences. Opting out does not delete your order records or stop necessary order and service messages. To ask about your data or change a withdrawn subscription, contact KEVTECH.